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Hong Kong

Senior Account Manager

Enriching life for the many.

Cooking, eating, drinking, lounging. We believe everyone should enjoy these simple things in life. We want everyone to be a better cook. A charming host. A beloved friend. We want to enrich everyone's daily life. Every day. That’s our ambition. It is our mission to increase sales for the worlds’ top food retailers by changing their shoppers behaviour.

We achieve this change by understanding the shopper, analysing their shopping behaviour and gathering consumer insights. To this knowledge, we add our 1500 years of experience as founders of loyalty to create and implement effective short term tactical loyalty programs. Consumers collect to redeem exclusive premiums as reward for their loyalty. This stimulates higher visit frequency, increases basket size and attracts new shoppers.

We do this globally with leading retailers. We build solutions with our exclusive brand partners like Pyrex, Couzon, Harry Potter, Playmobil, Bosch, the Smurfs and many more.

Discover more about L below. But first, let’s talk about you!

About your role as Founder | Senior Account Manager:

In this position, you will be responsible for growing the business through developing trusting relationships with leading retail clients. As a key point of contact for clients, you will be an integral part of building your clients’ success by delivering innovative tactical loyalty solutions. Based on research and deep consumer insights, you will support the development of sales pitches, offering your clients customized solutions that address their specific business needs. In addition, you will also be involved in the execution of loyalty programs. More specifically and prior to program launch, you will provide detailed analysis around program projections, forecasting, as well as any preparation work in relations to marketing, in-store communications and logistics. Once the program begins, you will obtain program related data that will allow you to make appropriate adjustments to further enhance program effectiveness and shopper experience. You will be accountable for supporting your client throughout the program should issues of any nature arise. A successfully run loyalty program relies on thorough preparation, pin-point accuracy on execution, and more importantly, a consumer-first approach.

About you

  • University or Post-Graduate Degree
  • 10+ years of account management experience gained from FMCG, retail or related industries
  • A successful track record in retaining and growing accounts through building long term and sustainable relationship
  • Possesses a consultative mindset with the ability to offer practical and creative solutions
  • Strong stakeholder management skills and the ability to influence across multiple levels of an organization
  • Exceptional communications and problem-solving sills
  • Detail-oriented and able to work effectively under pressure

More about L

We are the founders of loyalty. Over 30 years ago, our Founders created their first loyalty concept that travelled across the globe. Together we share over 1500 years of experience in loyalty. Loyalty is in our DNA, we understand loyalty. That’s why we are the founders of loyalty. We now want to use all our experience to move the loyalty business forward. By creating new concepts, ideas, technologies and products. We set new standards in loyalty.

What does it mean to be a Founder?

It’s a mindset. If you want to enrich other people's lives. If you are an entrepreneur and feel like a Founder. If you like to set new standards and believe in freedom and self-supportive thinking. And if you feel the need to take care of those around you. And help bring our mission to the next level. We would love to hear your ideas and thoughts.

Step in and be a Founder.

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